Field Service Engineer - Out of area

£30K + London Weighting + vehicle
Ref: 140 Date Posted: Wednesday 23 Nov 2022
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Field Service Engineer - Electro-mechanical - Permanent

Stevenage - £30K + LW Allowance + Vehicle

Our client offers major organisations in the UK leading-edge technology solutions. They are currently seeking a full-time Field Service Engineer to cover their extensive range of products that are in the field, predominantly in the retail environment. 

Are you an electro-mechanical engineer with good IT skills? Have experience with the calibration of machinery? Good with customers and working to deadlines? Don’t mind driving? Then why not come and work for an established technology provider, with more than 250 years of experience in making customers happy? You will be working to tight deadlines and should be able to deal with changing priorities and able to manage your workload in a highly reactive environment.

The Field Service Engineer will work a 5-week rota incorporating weekend work, and day shift only.

The Role

Working as part of our field service team, this is a reactive role; fast-paced and challenging. As Field Service Engineer, the key deliverables are to ensure that our products are maintained and serviced with agreed service levels and that we meet demanding customer expectations.

They have a wide range of equipment, PC-based weighing, scanners, printers, and new emerging technology such as lockers and dispensers.

· Repair and service all equipment to a high standard in accordance with the Company and ISO9001 procedures.

· Establish and maintain good internal and external customer relationships

· Complete all call closure and necessary paperwork accurately and in a timely manner

· Work with H&S legislation and regulations, and comply with the legal framework

· Maintain your vehicle stock to ensure First-Time-Fix

· Liaise with our Service Delivery Team to ensure we meet customer service level agreements (SLAs)

· Maintain your technical training and personal development to ensure expertise

· Adhere to Lone Working, Manual Handling, and Health and Safety standards at all times

Skills and About you

  • Electro-mechanical skills
  • IT skills
  • Good Communicator
  • Team Player
  • Can-do-attitude
  • Confident

Benefits

  • Competitive Salary + London Weighting Allowance
  • 25 days annual leave plus bank holidays (excluding Christmas Day Boxing Day ad  NEw Years' Eve. These will be added to the annual leave entitlement (+ 2 extra days work-life balance based on current rota)
  • Company vehicle
  • Pension Scheme
  • Length of the service award scheme
  • PPE provided

Contact us for further information, APPLY NOW!!