Field Service Engineer - Finchley - Out of area

Field Service Engineer (Electro-mechanical) - £30,263K + London Weighting + Company Vehicle

Finchley - London

Our client offers global reach and has been established for 250 years. Class-leading end-to-end solutions to the retail market. This opportunity to join their successful company must not be overlooked.

They offer their own products, and use their trusted network of world-leading partners, who manufacture best-in-class equipment designed with retail tasks in mind; tried, tested, and deployed globally, you are in safe hands with their products.  

An opportunity has arisen to join the team as a Field Service Engineer to maintain and service a variety of equipment for the retail industry. Working on a 5-week rota with 3 Saturdays and 2 Sundays averaging a 47-hour week. You will receive 2 extra days' holiday and a fantastic benefits package. This will be part of their “break/fix” team.  They work a five-week rota which includes three Saturdays and 2 Sundays, they average a 47-hour week over the five-week rota and two additional leave days are attached to this rota. 

You will need electro-mechanical skills,  IT, and be a good communicator as you will be interacting with customers onsite.  

Dealing with changing priorities makes a highly reactive, fast-paced, and challenging environment. Working to tight deadlines and having a can-do attitude are key. 

Ensuring all products are maintained and serviced within agreed service levels. You will liaise with Head Office in Haverhill Suffolk and will liaise with a team of highly trained Call Desk Operators. Working will be on a rota basis and on weekdays and weekends. There will also be opportunities to maintain technical training and personal development

Field Service Engineer Duties: 

We have a wide range of equipment, PC-based weighing, scanners, printers, and new emerging technology such as lockers and dispensers.

• Repair and service all equipment to a high standard in accordance with the Company and ISO9001 procedures.
• Establish and maintain good internal and external customer relationships
• Complete all call closure and necessary paperwork accurately and in a timely manner
• Work with H&S legislation and regulations, and comply with the legal framework
• Maintain your vehicle stock to ensure First-Time-Fix Liaise with our Service Delivery Team to ensure we meet customer service level agreements (SLAs)
• Maintain your technical training and personal development to ensure expertise
• Adhere to Lone Working, Manual Handling, and Health & Safety standards at all times
• There will be weekend working

Skills & Experience:

• Electro-mechanical skills
• IT skills
• Good Customer Service
• Can-do attitude
• Team player
• Able to adapt to change
• Able to prioritise and manage your workload
• Understanding of Health & Safety and manual handling

Benefits:

• 25 days annual leave
• Training & personal development
• Pension Scheme
• Company Vehicle
• Uniform
• Childcare Vouchers
• Length of the service award scheme
• Fun company Social events

For full details, please contact LW Recruiting Solutions Ltd